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Simulated workplace
Scenario · Ground Operations

Accept or refuse dangerous goods for a charter flight

You are a freight acceptance officer in Ground Operations.

Intermediate2 to 3 hours8 tasks
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The situation

What has happened

Northern Basin Resources has lodged two consignments for Tuesday's SB450 fly-in fly-out rotation to their mine strip: a carton of lithium batteries for survey equipment with a shipper's declaration, and a 20 litre drum of a class 3 flammable liquid that the site describes as urgent. The Ground Operations Manager wants each consignment accepted or refused strictly against the Dangerous Goods Acceptance Procedure, the checklist and the limits of the SkyBridge dangerous goods approval for a passenger flight. Accepted consignments must be weighed, documented in the dispatch record and covered by a notification to the pilot in command, and the ramp team leader needs to know the loading position. A refusal must be explained to the shipper in writing.

Your brief. Check both declarations and packages, decide whether each consignment can be accepted for a passenger flight within the approval, complete the checklist for each, weigh and document the accepted goods, prepare the notification to the pilot in command and advise loading, and write to the shipper about any refusal.
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Tasks

Deliverables

  • Two completed Dangerous Goods Acceptance Checklists
  • Notification to the pilot in command for accepted goods
  • Updated SB450 dispatch record
  • Shipper letter for any refusal

Documents to use

Systems to use

Flight Movements and Dispatch

Records every scheduled, charter and training movement with crew, aircraft, load, dangerous goods and turnaround details from planning to departure.

Crew Training and Qualification Records

Tracks the qualifications, checks, endorsements, recurrent training and expiry dates of pilots, cabin crew, ground staff, instructors and students.

Safety Reporting System

Holds every occurrence, hazard, fatigue, security and dangerous goods report with its classification, investigation status and corrective actions.

For trainers and assessors

Units of competency

Current on training.gov.au for the Aviation Training Package as at 10 September 2026.

AVID0005Accept dangerous goods for air transport
AVID0006Prepare freight for flight
AVID0007Conduct aviation freight weighing operations
AVIL0005Plan an aircraft load

Qualifications

AVI20119Certificate II in Aviation (Flight Operations-Cargo Services)
AVI30319Certificate III in Aviation (Ground Operations and Service)
Assessor notes

What to look for

Evidence guide

Provide realistic declarations with at least one deliberate defect. Look for each declaration checked line by line, the passenger aircraft limits applied, a correct accept or refuse decision with reasons, complete checklists, an accurate notification to the pilot in command and clear loading instructions. The student must not accept a consignment because it is described as urgent.

The student's evidence summary lists every record they created or changed in the systems named above, their notes and the tasks they ticked. Verify it against the deliverables and your own assessment tool.