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Scenario · Ground Operations

Lead an aircraft turnaround on the ramp

You are a ramp operator in Ground Operations leading your first turnaround under observation.

Entry2 to 3 hours8 tasks
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The situation

What has happened

Flight SB201, the morning 34-seat service to Sydney, is due on bay 2 at Tamworth with 31 passengers, 28 bags and 140 kilograms of freight to load. The ramp team leader has asked you to lead the turnaround with him watching from the equipment restraint line. Belt loader GSE-T-04 has an intermittent reverse alarm and is serviceable with limitation, so a guide person is mandatory for every reversing movement. The Aircraft Turnaround and Ramp Safety Procedure sets the sequence from bay preparation and marshalling through loading to the final walk-around, and the turnaround must be recorded in the dispatch record. A recent ground damage event at Dubbo has made everyone alert to equipment approaching aircraft.

Your brief. Prepare the bay and brief the team, marshal the aircraft in and chock it, direct unloading and loading to the load sheet using equipment checked against the register, complete the final walk-around and dispatch the aircraft on time, and record the turnaround.
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Tasks

Deliverables

  • Completed shift briefing record
  • Ground Support Equipment Register checks noted
  • Updated SB201 dispatch record with turnaround time
  • Any safety report lodged

Documents to use

Systems to use

Flight Movements and Dispatch

Records every scheduled, charter and training movement with crew, aircraft, load, dangerous goods and turnaround details from planning to departure.

Ground Support Equipment Register

Lists every tug, belt loader, stairs, ground power unit and trolley with its inspection, defect and serviceability status at each port.

Safety Reporting System

Holds every occurrence, hazard, fatigue, security and dangerous goods report with its classification, investigation status and corrective actions.

For trainers and assessors

Units of competency

Current on training.gov.au for the Aviation Training Package as at 10 September 2026.

AVIF0044Marshal aircraft
AVID0009Load and secure aviation freight and baggage
AVIW0018Operate ramp equipment
AVIF0034Apply aviation work health and safety procedures
AVID0004Conduct baggage handling operations

Qualifications

AVI20219Certificate II in Aviation (Ground Operations and Service)
AVI30319Certificate III in Aviation (Ground Operations and Service)
Assessor notes

What to look for

Evidence guide

Observe the student directly. Look for the equipment register checked before use, the limitation applied, a documented briefing, correct marshalling signals and stop position, chocks in before approach, loading to the load sheet with any discrepancy reported, and a complete final walk-around. The turnaround must be recorded and any near miss reported.

The student's evidence summary lists every record they created or changed in the systems named above, their notes and the tasks they ticked. Verify it against the deliverables and your own assessment tool.