Simulated workplaceCAQA SkyBridge Aviation is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
AVICAQA SkyBridgeSimulated workplace
Simulated workplace
Department

Cabin Services

Provides the cabin crew on every passenger flight, responsible for cabin safety checks, passenger briefings, in-flight service, care of passengers needing assistance and the first response to medical, disruptive passenger and emergency situations in the aircraft.

Cabin Services Manager40 staff
Home/Departments/Cabin Services
Responsibilities

What the team is accountable for

  • Complete pre-flight and post-flight cabin safety checks
  • Deliver safety briefings and manage passenger compliance
  • Provide in-flight service and care to passengers
  • Respond to medical, abnormal and emergency situations
  • Report cabin occurrences and passenger incidents
Performance measures

How we know it is working

99.6%
Cabin safety check compliance
4.5 / 5
Passenger satisfaction
97%
Recurrent training on time
People

Who works here

PD

Priyanka Deshmukh

Cabin Services Manager

Leads the cabin crew team, recurrent training and cabin safety standards, and joined SkyBridge nine years ago as a cabin crew member.

KD

Kirra Doyle

Senior Cabin Crew Member

Flies as senior crew on the 34-seat fleet, mentors new cabin crew and has been with SkyBridge for five years.